Hilton Head, South Carolina
Project Experience

Internal Operations Review for all Product-lines and Services

Laff Associates has been involved in over 187 successful major home care and hospice operational evaluation projects. Examples of these projects include:

  • Major hospital-based agencies in Northern and Southern California, Texas, Missouri, Ohio, Pennsylvania, Oregon, New Mexico, Louisiana, Nevada, Kansas, Illinois, Iowa, Michigan, New York, Washington, Virginia and North Carolina.
  • Free-standing hospital affiliated agencies in Maine, Michigan, Missouri, Texas, Northern California and Illinois.
  • Free standing agencies in Virginia, Texas, Georgia, Illinois, Connecticut, South Carolina, Arkansas, and Mississippi.
These projects evaluated all processes from patient admission to discharge and from patient transition into homecare and hospice through final billing and cash receipts. They included the design and implementation recommendations of new workflow processes, compensation and staff retention strategies, clinical management models, efficiencies and effectiveness, as well as improved financial performance.

NAHC Annual Meeting 2013 - 2014 A Watershed Year! NAHC Annual Meeting 2013 - Hospice Clinical Compensation - Aligned Incentives